Gramoba AG (hereinafter Gramoba) is pleased about your visit to our website and your interest in our company. The responsible and legally compliant handling of data is important to us.

This privacy policy explains how we, Gramoba, collect and process personal data in connection with the operation and use of our website. This privacy policy does not apply to websites of other providers to which we link.

This privacy policy covers both historical and future personal data. If you consent to the processing of your personal data, we will not only process the personal data collected from you in the future in accordance with this privacy policy, but also your personal data already stored by us.

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1. Collection and Processing of Personal Data

Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, in particular its collection, storage, retention, use, alteration, disclosure, and deletion.

We collect and process personal data primarily whenever we have contact with you. This can occur, among other circumstances, under the following conditions:

• In connection with the operation and use of our website (the entry of personal or business data on our website is voluntary)
• When obtaining our services incl. advertising (newsletters, etc.)
• During personal contact via telephone, email, text or image messages, video chats, or instant messaging
• When contacting us at events such as trade fairs, events, promotional events, or cultural and sports events

In addition to the personal data provided to us directly (e.g. when using a contact form), the categories of personal data that we receive from third parties include, in particular, information from public registers (e.g. debt collection register or commercial register) as well as credit checks.

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2. Purpose of Data Processing and Legal Bases

We process your personal data for different purposes. These purposes can be grouped into various categories. Specifically, we may process your personal data in whole or in part for one or more of the following purposes:

• In connection with our service offerings
• In connection with customer communication
• In connection with activities and events
• Assertion of legal claims and defense in connection with legal disputes and official proceedings

We process personal data in accordance with Swiss data protection law and, if and to the extent applicable, with the EU GDPR. With reference to the EU GDPR, we process personal data with the consent of the data subject (Art. 6 para. 1 lit. a EU GDPR), for the performance of a contract with the data subject as well as for the implementation of corresponding pre-contractual measures (Art. 6 para. 1 lit. b EU GDPR), to fulfill a legal obligation to which we are subject under any applicable law of the EU or under any applicable law of a country in which the EU GDPR is applicable in whole or in part (Art. 6 para. 1 lit. c EU GDPR), as well as to safeguard the legitimate interests of ourselves or third parties, unless the interests or fundamental rights and freedoms of the data subject prevail. Legitimate interests are, in particular, our business interest, information security, the enforcement of our own legal claims, and compliance with Swiss law (Art. 6 para. 1 lit. f EU GDPR).

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3. Security

Gramoba ensures the confidentiality and security of personal data to the extent it is used in the course of business activities. Access to this data is restricted and we employ technical and organizational security measures to protect the data against loss, misuse, and improper disclosure. However, you should always be aware that the transmission of information via the Internet and other electronic means involves certain security risks and that we cannot guarantee the security of information transmitted in this way.

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4. Duration of Storage of Personal Data

We process personal data for as long as necessary for the purposes pursued with the processing or for the fulfillment of our contractual and legal obligations, as well as beyond that in accordance with statutory retention and documentation obligations.

We may retain personal data for the period during which claims can be asserted against our company (i.e. in particular during the statutory limitation period) and to the extent that we are otherwise legally obliged to do so or legitimate business interests require it (e.g. for evidence and documentation purposes). As soon as personal data is no longer required for the above-mentioned purposes, we will fundamentally and as far as possible delete or anonymize it.

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5. Disclosure of Personal Data

Within the scope of the purposes specified in Section 3 and our business activities, we disclose personal data to third parties, in particular to our service providers, suppliers, and auxiliary persons (e.g. hosting providers, IT service providers, software suppliers, debt collection service providers, banks, legal advisors/lawyers) as well as authorities, official agencies, or courts in Switzerland and abroad, to the extent legally permissible and as deemed appropriate by us.

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6. Services of Third Parties

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6.1 Google Analytics

We use Google Analytics. This service of Google LLC in Mountain View, USA (“Google”) enables us to measure and evaluate the use of our website on a non-personal basis. The service uses permanent cookies set by Google. Google does not receive any personal data from us (and does not store any IP addresses), but can track the use of the website, combine this information with data from other websites you have visited that are also tracked by Google, and use these findings for its own purposes (e.g. controlling advertising). Insofar as you have registered with Google yourself, Google also knows you. The processing of personal data by Google is the responsibility of Google in accordance with its privacy policies. Google merely informs us how our website is used. Google has undertaken to ensure adequate data protection in accordance with the US-European and US-Swiss Privacy Shield. Further information can be found in Google's privacy policy at the following link:

https://policies.google.com/privacy

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6.2 Google Maps

We use Google Maps for embedding maps. This service of Google LLC in Mountain View, USA (“Google”) uses cookies, among other things, and data is transmitted to Google in the USA, whereby we assume that no personal tracking takes place solely through the use of our website in this context. Google has committed to ensuring adequate data protection in accordance with the US-European and US-Swiss Privacy Shield. Further information can be found in Google's privacy policy at the following link:

https://policies.google.com/privacy

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6.3 Social Plugins

We use so-called social plugins from social networks on our website. Social plugins can usually be recognized by the logos/symbols of the respective social networks. We have configured the social plugins so that they are deactivated by default. This allows you to decide yourself whether and when data is transmitted to the operators of the respective social networks. When you visit our website, no data is automatically transmitted to the social networks as a rule. Only when you activate the social plugins yourself by clicking on the respective button does your browser establish a connection to the servers of the respective social network and transmit usage data to its operator. By clicking on the respective button, you consent to this.

We have no influence on the type and scope of the data collected as well as its subsequent processing by the operators of the respective social networks. The processing of the data takes place under the responsibility of these operators according to their privacy terms. These can be found at the following links:

Google+: https://policies.google.com/privacy

LinkedIn: https://www.linkedin.com/legal/privacy-policy?_l=de_DE

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7. Use of Cookies

On our website, we use cookies and comparable techniques to identify your browser or device in order to enable the use of certain functions and to make visiting our website more attractive. Cookies are small files that are sent to your device or automatically stored on your device by the browser used when you access our website. This enables us to recognize you when you visit our website again.

By using our website, you agree to the use of cookies. If you do not wish this, you must adjust the settings of your browser accordingly.

Most browsers are preset to allow the use of cookies. However, in your browser settings, you have the option to block cookies, store them for one browser session only, or delete them prematurely (“Edge”: Settings > Advanced settings; “Chrome”: Settings > Advanced > Content settings (under Security and privacy) > Cookies; “Internet Explorer”: Internet options > Privacy > Advanced; “Firefox”: Settings > Privacy & Security > History > Use custom settings for history). If you block cookies, it may be that certain functions of our website (e.g. language selection) no longer work.

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8. Rights of the Data Subjects

Persons about whom we process personal data have the right to request confirmation from us as to whether personal data is processed by us and, if so, information about our processing of their personal data. Furthermore, data subjects can, provided this is envisaged under the data protection law applicable to them (in particular the EU GDPR), have the processing of their personal data restricted, exercise their right to data portability, have their personal data corrected, deleted (“right to be forgotten”) or blocked, revoke consent given, and object to the processing of their personal data.

Data subjects can contact us by email or by postal mail at the addresses specified in Section 9.

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9. Responsibility

Gramoba is responsible for the data processing described in this privacy policy. For data protection concerns, you can contact us by email or postal mail. You can reach us as follows:

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Gramoba AG

Hirschmattstrasse 13

CH-6003 Lucerne

org@gramoba.ch

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10. Amendments

We can amend this privacy policy at any time without prior notice. The current version published on this website shall apply. Insofar as the privacy policy is part of an agreement with you, we will inform you of the change by email or in another suitable manner in the event of an update.

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Lucerne, March 19, 2026

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